Refund Policy

The fees once paid, for availing any service, will not be refunded for applications which are successfully submitted or for successful bill payment services. The amount paid may be settled with the respective departments.

The loss on this account shall not be borne either by or by the Banks/ Payment Gateways. However, an automatic refund will be made for transactions which are not successful, as per the guidelines/timelines prescribed by RBI/Government.

The user is advised to check for the department “Cancellation/Refund Policy”, for any potential deviation overriding the general site/app-wide policy, wherever applicable, at the department and/or service page before making any payments.

Last updated: March 1st, 2023